Featured FAQ

What is CoolCents®?

CoolCents is a program that works with your smart thermostat to help shift your cooling to hours when electricity costs less to produce — and we’ll reward you for taking part with a mon...

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Eligibility and equipment

How do I know if I am eligible to participate?Which thermostats are eligible?Can I use my existing smart thermostat?Having trouble with your thermostat?How do I program my thermostat?

CoolCents overview

What is CoolCents®?Why should I join CoolCents?What if I don’t have a smart thermostat?What rewards do I get for participating?Will CoolCents help me save on my bill?How does CoolCents help the environment?How do I sign up?When will my rewards arrive? What’s the difference between CoolCents and eco+?What’s the difference between CoolCents and Nest Rush Hour Rewards?